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Ordered special square pizza w/bacon topping,20 wings with a soda for $26.99. I did not realize topping was $4.49 on large square pizza . I questioned it and why it is not itemized on receipt, told me it was due to size.Now were from $26.99 to $31.48 what a jump?Tax I...
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Company wrote 0 private or public responses to the review from Dec 01.
3.0
Boothwyn,Pennsylvania
I didn't like
  • Cold burnt bacon pizza
#1412691
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Ordered a party pizza,our bill came to 80.00, charged us 36.00 just for pizza cause you cant have that pizza in resturant,so instead of the waitress telling us that before we ordered she put it thru manager decided to charge us for 2 square with two toppings because he...
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Company wrote 0 private or public responses to the review from Sep 23.
1.0
#1363940
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Pats Pizzeria Family Restaurant - Awful delivery service

I ordered from here for an office party, the food showed up an half an hour late.
Company wrote 0 private or public responses to the review from Sep 07.
#1349243
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Pats Pizzeria Family Restaurant - Bad customer service
DO NOT order from Pats Pizza in Catonsville. I went there for lunch today and found hair in my food. They told me over the phone to bring it back and they'd refund it. So I did. When I got there the general manager said it wasn't his hair and wouldn't refund it....
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Company wrote 0 private or public responses to the review from Jul 11.
1.3
#1300942
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Pats Pizzeria Family Restaurant - Angry aint get to eat cus aslhey that works at the one n de

A worker named aslhey lied messed my order up told me no dont you dont have to walk over ima have the cook make the rite wings n the driver will drop them off n get the breaded wings i payed for it with my last n im pregnant i was hungry round 10pm i called back no answer i need my $15.20 back or the right wings tomarrow 10 am when they open
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 02.
1.0
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Customer service
Staff
Value for money
#1294256
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Pats Pizzeria Family Restaurant - Treated horrible and disgusted
Pats Pizzeria Family Restaurant - Treated horrible and disgusted
Pats Pizzeria Family Restaurant - Treated horrible and disgusted
I am a business owner bring my employees to Elkton MD Pat's to eat onece a month spend 500 at least a month that being said I ordered a cheese steak with salt pepper and ketchup picked it up went to eat they had banana peppers all in it. I called and explained to them...
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Company wrote 0 private or public responses to the review from May 31.
#1268861
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Pats Pizzeria Family Restaurant - Sick from order

Ordered this evening online order # 100 my son and I have been sick throwing up continuiously it taste like old grease we couldn’t even eat the fries or onion ring they were soaked in grease also the chicken taste like led over chicken I have spent 50$ on this food !!
Company wrote 0 private or public responses to the review from Apr 04.
1.0
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Website
#1226522
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Pats Pizzeria Family Restaurant - Delivery

Tell me how I just ordered 10 minutes ago and then when I looked at the tracking it was already sent out. There is no way the food is ready in 10 minutes especially how much food I ordered. They need to dispatch the driver when they are leaving the store not 30 minutes before
Company wrote 0 private or public responses to the review from Mar 13.
2.7
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Customer service
Discounts and Special Offers
Website
#1209813
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We order there ALOT! At least once a week. I always order an xl pizza and 10 skinless wings. Well a few times it came to 15.99. The past 3 times I have tried to order I have been told that they "no longer have this special" so then I of course ask why. They place me on...
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Company wrote 0 private or public responses to the review from Mar 11.
1.0
#1208107
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Contact Pats Pizzeria Family Restaurant

Mailing Address:
Pats Pizzeria Family Restaurant
100 Harrisburg Ave
Lancaster, PA 17603
Phone:
(717) 299-0909
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Pats Pizzeria Family Restaurant Products and Services

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Pats Pizzeria Family Restaurant - Better off going hungry

Walked in ordered two slices on a paper plate I saw the full pie sitting there. Proceded to wait 9 minutes before I said to the counterwoman I don’t need it heated up please just on a paper plate and she said NO wait a minute and I walked out.
Company wrote 0 public responses to the review from Jan 26.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
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Value for money
Website
#1176698
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